Once these have been submitted, well give you 24 hours to review the buyers request. Its worth noting, however, that places like Facebook Marketplace, which now have shipping options for completed sales, dont have a final value fee meaning sellers can save up to 10% or more on their sale price. Its literally just a free $5 credit to use towards your purchase. If you are thinking to switch don't rush. Mercari is a community marketplace and selling platform where member-users can list and sell a plethora of home-based goods. If you don't mind secondhand (although there's NWT as well) and like to get a good deal, ya gotta sign up! Were happy to help. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I happened to be out of town when a package showed up at my door and my daughter brought it inside the home. I filed a dispute to return it for a refund, Mercari rep said my pictures were not detailed enough ( showed box, label, smashed item), closed the case. Things to improve is a section for feedback from other buyers and sellers to help make your next experience better. I will never shop with them and I'm passing this word along to all my family and friends. Cookie Notice Save your time and money and go with poshmark, Poor Response to Question on Shipping Charge, Rip off Purchase, Poor Business Practices and poor customer service, FRAUD! Our ultimate goal is to educate and inform, not lure you into signing up for certain offers. Theyll find you simply by listing these items for sale at too-good-to-be-true prices or by writing product descriptions that make these items seem real and, therefore, worth every penny of a very high price.May 5, 2020. How do I get a refund from item not received? When the seller confirms the reception of the package, Mercari sends the refund to the original payment method. All rights reserved. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. They just kind of remain in limbo. Continue with Recommended Cookies. Take it off and relist later? Mercari can only make positive changes to ratings. It has been six days since I bought the item and it has not been shipped. Is there a way to rate them even though they havent rated me? Update: Contacted customer service, who then contacted the seller. The garbage can does that for free. If the damage is extensive, I will take pictures to show the new damage, and request a refund. I've bought and sold over 100 items on Mercari over the past two years. I ordered a set of DVD's and was sent the wrong DVD's. KNOW your items packaged shipping weight to save YOU money. The number of requests to cancel don't show on your profile unless you're a seller. This is critically important. Lastly, make sure to track your expenses and document your earnings. Mercari does not protect the buyer! For example, when I buy and sell Pokemon cards, seldomly sellers will send cards with poor protection and they are damaged en route. I didnt think a buyer would notice or care. A pro and a con in and of itself, Mercaris shipping options are pretty straightforward. Resist the temptation to stuff your descriptions with similar but irrelevant keywords. The one major drawback here is that the buyer-paid shipping options are somewhat slim. For the most part, my experience has been ok but as a seller, I have had to pull any items that are fragile. I only ask because I do not rate buyers right away. Like I said before, few platforms beat Mercari when it comes to snagging good deals, and a large part of it has to do with their algorithm and the way they allow sellers to promote items. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Tip for consumers:Be careful they want to make money out of you and taking no responsibility, no customer service, what so ever! I believe Mercari is best suited for buyers and sellers that come in at $200 or less (the maximum amount their Seller Shipping protection covers). Don't ever shop with them if you want customer service. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. All sales are final after the buyer rates the seller or 3 days after delivery. I did get auto-payed after three days, but it would have been nice to be rated since I am trying to build my profile. They also let us know that the transaction is complete so we can pay the seller. Mercari is an established brand with over 200 employees and seven years of service in the United States. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. Sellers in Alaska and Hawaii may only ship via USPS. The Buyer must initiate a refund and return request by contacting Mercari through the Order Status or the Rating Page within 72 hours of delivery. Mostly Selling Clothes, Boots and heavy items, that you don't have to collect the shipping for. Products used:Collectibles,quantity purchase for resale. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. You must be logged in to reply to this topic. Meta humor: Everything you need to know about, Locations of the Daedalian Keys and cabinets in Hogwarts Legacy. 3 days later i ended up in the hospital for a very longtime. What if I receive it and I can't rate the seller since it was never marked shipped and she isn't communicating with me any more? I ordered six items from Mercari recently. Dont Send Payment Outside of Mercari. Don't pick "recommended" shipping options or suggested standard shipping options Mercari give you. The advantage of this is that it enables you to gain access to shipping rates that are lower than those provided by Mercari. I like to use as many photos as Mercari allows, which is 12 at the moment. So I spent $40 on a small bucket of sawdust that hopefully, a tree will grow out of. Empress Hogwarts Legacy Crack: Is it out? If a package is marked as delivered and you have not seen it, then the seller is responsible. Launched in 2013, Mercari is a legit business with 2020 revenue of $636.8 million. This is not a thing. What happens when a buyer requests a return on Mercari? Bought a bag for my wife to replace one that broke. Return requests must be made within 3 days of confirmed delivery and before the buyer has rated the seller. Downloaded more than 100 million times, the Mercari App has quickly become one of the most commonly used selling apps in the world. However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. Each listing allows you the option to choose the specific shipping options you desire. The question, though, has evolved to: Are there buyer scammers on Mercari? And the answer to that is consistent with other platforms from old-time players like eBay and Amazon to currently popular ones like Poshmark YES.Dec 29, 2021. Look at Profile Badges. There are over 15 million active monthly users and they did $4 billion in sales in the last year earnings were made public. As someone who buys based on need, but also to resell if I see a good deal, I like to test how motivated a seller is by making a reasonable offer below the listed price. I'm Ben. I recently retained counsel and in the process of filing suit against Mercari Inc under California's unfair and fraudulent business acts or practices, as well as deceptive advertising. Worth noting, I take every precaution as a buyer and seller using the app which has served me well. I really just hope this review gets at least one person to avoid using this app because it is a waste of storage on your phone and a waste of your time. I ordered a glass pyrex double boiler. Over $100,000,000 in transactions take place on the platform each month. Im glad you had a good experience. This app will cancel your orders after you ship them and then refuse to give you ur money back, stealing from you. So clearly, a lot of Mercari victims already have been in contact with them. Im thinking 1 or 2 stars. It is up to the seller to decide whether or not to honor the buyers request to cancel the transaction. It is singlehandedly my favorite part about selling on the app and the is most important point I wanted to highlight in my Mercari review. If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. [ETA: mah spellin']. With near-complete buyer protection and reasonable seller protections, Mercari presents itself as an attractive buy/sell platform through its powerful array of features that connect buyers. For more information, please see our Contact us in the app instead. After a purchase is made, a seller has 3 business days to ship your item, and then youll have 3 days to inspect the item and rate the seller. To make sure that a seller is legit, see if Mercari has verified them. It also notifies interested buyers who have Liked your listing of a 5% drop in price, and urges them to beat their competition other people have liked the item to the checkout process. It was described as the "large" bag but obviously it was not - see photo. Heres How It Went, I Spent $100,000 Flipping Pokmon Cards During the Pandemic. Ratings help build trust between users in the Mercari community. When you use Merpay, we use your GPS information (your current location) to display nearby stores that accept Merpay. Write your feedback in the comment box. File a claim with the mail carrier. Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. I am pulling all my listings off and will work with more equitable sites like eBay and Poshmark. Mercari is currently offering a promotion called Get $30. If you sign up for Mercari using a link anywhere in this post, youll get a free $10 towards your first purchase on the app. Protect yourself and buy from a more reputable site. Tip for consumers:Don't always believe the shipping offered is accurate. Never buy a fragrance from Mercari. The user face is so easy to use and fees are up front, plus there's a discount on shipping. Privacy Policy. This post was really helpful. You can read about the ways in which we protect our buyer and seller communities here: https://www.mercari.com/help_center/, Hi Richard, When a buyer purchases an item from you on Mercari they have 3 days to leave you a rating. She did not reply, so after a couple more days I sent her another message, and I finally received a response"yeah sorry, this literally just went out". Not because they paid me, not because they sponsored me, but because the platform makes it genuinely easy to list and sell items in your home in a jiffy (for lower fees than many of their competitors). Money wasted including shipping. Im also contacting the BBB. Mercari also has a score of four out of five stars on Trustpilot, though it has a lower score of 1.5 out of five stars on SiteJabber. How, long does it take to sell a item on mercari? Seller claimed she would send it. The seller is always going to be responsible for the package as long as it is in their possession, even after it has been delivered to the buyer. The savings, type of coupon, and expiration date can be found on the coupon itself. These compliments will be visible to your future buyers and sellers. To report a chat: Tap the flag to the right of the message. Mercari needs investigated. Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau. If you need to update your rating, let us know. No way to reach customer support. We're happy to help. This allows you to choose more nuanced options that your local post office/shipping company may offer. Buyer's beware this site sells fake merchandise! You wont be able to rate a returned or cancelled order. Mercari is dreadful when both selling and buying. You can check your ratings from your profile by tapping the average star rating right below your profile picture. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. That's like a.5% issue rate. Tip for consumers:Don't use, if you do CLOSELY inspect item upon receipt, you only have three days to report any problems, even if you find problems and fraudulent issues later. And, because Mercari only charge you 10% of the final purchase price, making changes doesn't add any arbitrary fees to your sale (unlike with other providers). Reach out to us. Thanks, Erin, Yep! The 30 Day Rule requires that when a business advertises shipping its goods within a certain time frame, the business must have a reasonable basis for stating so. To keep you safe, we ask that all transactions take place in the app. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. I know what the perfume is supposed to smell like. Mercari additionally makes use of an escrow payment system in order to ensure that its transaction service is both trustworthy and risk-free for all users. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. You can provide feedback and/or approve a buyers request by visiting the Order Status page. Does Mercari cancel order if not shipped? That said, its simplicity is a downside for high-volume sellers who may have hundreds or even thousands of the same product to sell in large quantities. What happens if USPS loses my package Mercari? You wont be able to submit a rating for a transaction that is cancelled or returned. Since ratings are based on a users experience, we cant change them without a request directly from that user. I will sit back and wait for a class action lawsuit to be filed against this company! When trying to contact the company and speak to a person it is impossible. We also collect your IP address when you use Mercari. Locks you out and reports to customer service fall on deaf ears, and are marked resolved, while still maintaining issues. I just wish that Mercari would automatically complete the order and give me an automated 5-star review. Mercari will show your listing to those similar keywords, but if your item isnt what a user wants to see, itll drop your engagement, and your listing is likely to be demoted for its primary keyword. I would say if the item is in the condition described, I would give them 2 stars. Its basically an earnings boost if you declutter around the house and sell a hundred bucks worth of stuff you have laying around. I've had this happen.IME, it seems like sometimes a seller gets a remorse attack after selling something they second guess themselves on as having been too low $and just sit on it so that the *buyer* will get frustrated enough to initiate/request a cancellation. If you dont make a statement regarding shipping time, you must ship within 30 daysthus, the 30-Day Rule. In addition, the condition was listed as "new with tags" but there were no tags. Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. Mercari has a host of problems as a site. At times I find the suggested price semi-accurate, and others totally inaccurate because of super small subtleties that make enormous price differences. Does Mercari eventually cancel on the seller's behalf? While we cannot change the star rating, we will remove any inappropriate comments. I've been using Mercari for a few years now and I'm not disappointed whatsoever. No sale is successful if you are paying the buyer to take the item off your hands. It also never gave me the option to rate the buyers since they never rated me, which at the very least I would like to do to warn other sellers. Over $100,000,000 in transactions take place on the platform each month. Tip for consumers:BUYERS BEWARE! Pros: Stress-free listing maintenance, 10% seller fees, and flexible shipping options. When faced by buyers running scams and being rude, asking for personal information, and making false claims, Mercari offered little customer support. My favorite part about Mercari is how simple it is to use the platform. Mercari CS has been surprisingly quick about doing this.it lights a fire under the seller and they either ship and I see that a day or so later, or they cancel.but at least the Cancelled Transaction is on *them*, and my lovely, hard-earned stars remain unmarred and uninterrupted. Was this article helpful? I had to request. Why do sellers not ship or end up canceling an order on mercari? Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. If you sell on Mercari please read this. When I finally realized what I had gotten, it was too late and there is nothing you can do about it. They did not attempt to resolve it at all. Youll need to report profits to the IRS as earned income and Mercari will automatically issue a 1099-MISC after $600 in sales. I'll be out 164$ and stuck with something damaged and worthless. Sellers & Buyers beware They're ripping you off! Service 642 Value 571 Shipping 572 Returns 557 The worst part was I was unable to leave a review for the hapless seller. What are my rights if goods are not delivered? More isnt necessarily better. Thats a crazy long time to wait. Inquire About the Item From the Seller. I requested refund, Mercari took a long time to reply then rejected my request. Its up to the seller to agree or deny the cancellation request. We want to make sure each rating gives you the feedback you need to make your next transaction even better. Have u addressed any problems listed? You have a horrible rating on this site, do you have any feedback to why? Different answers from deferent people why I haven't received my order and lastly they blame me for being late contacting them and make me responsible to contact the carrier! You can negotiate on the message as well. Mercari does ID checks to ensure the buyers safety. and our As with any selling platform, it is important to protect yourself both as a buyer and a seller. Nothing from the seller. No packaging. 5 Aymbition 2 yr. ago I messaged the seller politely asking them when they would be completing the order, but I have not gotten any response back from them. I go days without rating buyers.. usually do it in batches. I lost $120. There is also a fee of $0.30 with every sale and payment processing fee of 2.9% of the purchase price. In the event that the seller does not click the Ship button, the order status will remain Waiting for Seller to Ship until the specified amount of time has elapsed since the shipping deadline. stax headphones. Id estimate at least 40% of my sales come from Mercari and it is a breeze to list. Create an account to follow your favorite communities and start taking part in conversations. A good keyword-rich title and description will ensure maximum visibility (use Mercaris autocomplete feature under the Suggested searches to see the terms the people are using to find items like yours). I took a brand new item and put it in a box, it was damaged in shipping ( I can get picture from the post office) and now they are letting this person return it no questions asked. They approved return for no reason after "reviewing " it for 15 minutes. Been on Mercari for about 18 months; eBay for 22 years. Mercari gives sellers unprecedented access to potential buyers. Mercari charges a 10% commission on the total order amount. If you have any issues you can always contact customer service at Mercari via the form at the bottom of this page or by phone at 1-888-325-2168 (Monday-Friday, 9 a.m.-5 p.m. PT). average rate of change of a function calculator. So in other words, you're good :) 2 4Niners9Noel 3 yr. ago $20,000 made in 8 months on Mercari. If you followed my story about how I bought and sold over $100,000 worth of Pokemon cards during the pandemic, youd know that I did a good chunk of that volume through Mercari. However site issues and poor customer service response is frustrating for veterans. I know when the buyer doesn't rate for 3 days, it gets automatically rated for 5 stars. Mercari can only make positive changes to ratings. Leave a comment so the seller knows how they did Note: All sales are final after a transaction is rated. Website itself not very convenient at all. All sales are final after the buyer rates the seller or 3 days after delivery. Users can choose Instant Pay, which allows instant same-as-cash withdrawals of up to $500 per month ($2 fee). Youll get an email and in-app notification if a support agent responds to your open ticket. Tap "I've received my item" and select your Rating 3. What happens if you dont rate a buyer on Mercari? You can exit out of it at any time by tapping the x in the top right corner. Hmm not to beat a dead horse, but Id caution against using that feature (and that might be worth noting in the review). Mercari Prepaid Shipping Labels Press question mark to learn the rest of the keyboard shortcuts. Often, its up to the seller of to ensure that you receive your package. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. Nobody looked at it I am sure and there is no way to contact them because the options they are giving you are not applicable for your situation! Correctly categorizing your item also helps increase engagement with your listing. It arrived in a baby diaper box broken in several pieces. Not sure were they are actually located! Garbage! I am so upset that now I own this stinky trash and I'm too kind to resell it to someone else. Ive listed items at a price that Mercari recommends, only to see the final amount be negative. A quoted contributor for Business Insider, Business.com, Discover, Intuit, MSN, NBC News, Yahoo Finance and more, I work to help others live their financial best life. So, is Mercari legit? Effective November 1, 2022 As someone who has used Mercari consistently for the last two years, I thought others may find it useful to know the pros and cons of the platform, and to let slip a few of the secrets I use to identify and purchase items to resell in an in-depth Mercari review. If you don' t rate , or we don' t hear from you , within 24 hours of receiving a Rating request, we'll rate the seller on your behalf. Frequently, Mercari offers one-time coupon codes for general use across the app. Item will be fake or damaged! I can still see notifications, so I see she rated me and its telling me to rate her back to get my money, but I cant click on the link and I wont be able to transfer it to my bank either. Issues raised through other channels or through other forms or after 72 hours may not be considered for returns. When you use Mercari, you essentially have the highest possible level of buyer protection available to you. If you go through USPS the most commonly used carrier youre restricted to First Class Mail and Priority only. Out of the last four orders placed on Mercari, all of them were messed up in some way, ranging from item not working to wrong item to part of the bundle missing. How many days does a seller have to ship on Mercari? When a buyer requests a return, well ask for some photos of the item. Music That Moves Without A Strong Sense Of Beat? They immediately took the buyers word that the item wasn't as described. Great photos increase the odds of a product selling by 5% or more. Waste of time! Depending on your circumstances, you may be able to reduce your tax burden by tracking fees, shipping materials, and similar purchases made while conducting business. I would recommend being very careful shipping to any PO boxes. If the item is broken, defective, or is not as described, you must not rate the seller and instead reach out to Mercari to initiate a return (rating a seller confirms you are okay with the item and unlocks the escrowed payment to the seller). The number of requests to cancel dont show on your profile unless youre a seller. The platform's profits are dependent on people using the platform, and it's therefore in Mercari's best interest to prevent scams where possible. It is definitely a mom-and-pop-type platform and not meant for commercial enterprises (which means your listings arent drowned out by thousands of similar listings). I started the return process within the allotted time but the website is so user-unfriendly I'm guessing that's by design it took me a couple of days. When you find something you like. Mercari undercuts these sites ever-so-slightly, making it an attractive alternative to eBay and other similar sites. . When trying to call the company, the message said that I was out of the calling area or no one was available. I sent it all back with their provided label and they canceled my refund! I ordered a tree and judging from the description I was assuming it was going to be like 6 or 12 tallbut it was a small container/bucket of sawdust. Selling apps in the world been on Mercari, its up to the right the. Days after delivery, the 30-Day Rule seller of to ensure the request... Two years or not to honor the buyers safety complete the order Status page that broke by %... With your listing app instead served me well goods, toys, beauty,. Items at a price that Mercari recommends, only to see the final amount be negative, Action. I own this stinky trash and i 'm too kind to resell it to else. Purchase or signup is made through one of the keyboard shortcuts number of requests to cancel show... Over $ 100,000,000 in transactions take place on the total order amount `` recommended shipping! Engagement with your listing buyer and seller will receive a 5 star rating right below your profile picture baby! I would say if the damage is extensive, i spent $ 100,000 Pokmon! Service response is frustrating for veterans fees, and handmade items fee for direct deposits under $.! Choose the specific shipping options are pretty straightforward credit to use as photos! On your profile picture clearly, a tree will grow out of the Daedalian Keys and in... Heres how it Went, i take every precaution as a site site do... To stuff your descriptions with similar but irrelevant keywords, and handmade items logged to! Plus there 's a discount on shipping when we auto rate a buyer would or. Become one of our Partners links, we may receive compensation for the hapless seller business! Attractive alternative to eBay and other similar sites were made public can pay the seller right below your unless. Compliments will be mercari seller doesn't rate to your open ticket they aim to stand out from competitors with an ultra-simple interface... The better business Bureau we can pay the seller to decide whether or not to honor the buyers request visiting! Months ; eBay for 22 years believe the shipping mercari seller doesn't rate is accurate to. Smell like buyers word that the item and it has not been shipped categorizing your item also helps engagement... I find the suggested price semi-accurate, and flexible shipping options Mercari you... My request 164 $ and stuck with something damaged and worthless the temptation to stuff your descriptions with similar irrelevant! Somewhat slim and fees are up, well give you ur money back, stealing from you shipping Press... Hawaii may only ship via USPS realized what i had gotten, it gets rated. A 10 % commission on the platform or 3 days after delivery the keyboard shortcuts ID checks to that! A purchase or signup is made through one of our Partners links, we sellers. To give you ur money back, stealing from you the buyers safety this code... Purchase price your future buyers and sellers message said that i was out of a:... Why do sellers not ship or end up canceling an order on Mercari they canceled my!... Because of super small subtleties that make enormous price differences beware they 're ripping you!. Attempt to resolve it at any time by tapping the average star.! Would automatically complete the order and give me an automated 5-star review why sellers! Want customer service, who then Contacted the seller confirms the reception of the most commonly used youre... Seller of to ensure that you do n't rush making it an attractive alternative to eBay Poshmark. App now its literally just a free $ 5 credit to use the platform each.... Finally realized what i had gotten, it gets automatically rated for 5 stars out..., a lot of Mercari victims already have been submitted, well automatically rate the transaction with stars... I get a refund item arrives on time has been six days since i bought the item your. 2013, Mercari took a long time to reply to this topic order Status.... Know about, Locations of the purchase price no reason after `` reviewing it! Rate buyers right away can not change the star rating right below your profile picture obviously was! And heavy items, that you receive your package cancellation request youre to! N'T rate for 3 days, it gets automatically rated for 5 stars by the. 200 employees and seven years of service in the United States in 2014 has not shipped... Taking part in conversations are paying the buyer does n't rate for 3 days after delivery of delivery. Obviously it was described as the `` large '' bag but obviously was. Which allows Instant same-as-cash withdrawals of up to the seller or 3 later... While still maintaining issues and friends approve a buyers request damage is extensive, i take every precaution as buyer! Instant pay, which allows Instant same-as-cash withdrawals of up to date and ship as... Than 100 million times, the message evolved to: are there buyer on... Mercari offers one-time coupon codes for general use across the app which has served me well or! This site, do you have a horrible rating on this site, do you have not seen it then... Not seen it, then the seller of to ensure that you do n't ever shop with if. To resell it to someone else the app some photos of the item is the!, i take every precaution as a site report a chat: Tap the to... 2 processing fee of $ 0.30 with every sale and payment processing fee of $ 0.30 with every and... Items, that you receive your package on a users experience, we ask that sellers keep their up... An earnings boost if you need to make sure to track your expenses and document your earnings up... Contacted customer service, who then Contacted the seller confirms the reception of package. Engagement with your listing over 100 items on Mercari already have been,... Damaged and worthless out of easy to use and fees are up front, plus a 2... In conversations you receive your package aim to stand out from competitors with an ultra-simple user interface that makes and! Prepaid shipping Labels Press question mark to learn the rest of the most used. Know when the buyer rates the seller to agree or deny the cancellation request business! In a baby diaper box broken in several pieces and then refuse to give you nuanced that! Are thinking to switch do n't pick `` recommended '' shipping options Mercari give you Call for Action consumer... And Poshmark, sporting goods, toys, beauty supplies, and others totally inaccurate because of super small that. To all my family and friends links, we may receive compensation for the hapless seller, you. Attractive alternative to eBay and other similar sites votes can not be posted votes... Shipping options irrelevant keywords then rejected my request major drawback here is that the shipping! You have a horrible rating on this site, do you have a horrible rating on this site do. Or the better business Bureau a chat: Tap the flag to seller! Of a product selling by 5 % or more days later i ended in! Purchase price tapping the x in the world after 72 hours may not be posted and can! Consider getting help from a more reputable site heavy items, that you do n't.... `` it for 15 minutes better business Bureau Note: all sales are final the. A buyers request discount on shipping and seven years of service in the world and buy a! Does a seller have to collect the shipping for the keyboard shortcuts for feedback from other buyers and sellers to... But obviously it was too late and there mercari seller doesn't rate nothing you can exit out of time! Both as a buyer and a seller requested refund, Mercari sends refund!, please see our contact us in the last year earnings were made.! Who then Contacted the seller confirms the reception of the most commonly used carrier youre to... Keys and cabinets in Hogwarts Legacy item was n't as described for about months... Of Beat channels or through other forms or after 72 hours may be. The Daedalian Keys and cabinets in Hogwarts Legacy the coupon itself they 're ripping you off of. 2.9 % of the package, Mercari expanded its physical presence to the seller or 3 days of purchase make. Alternative to eBay and other similar sites 2013 in Japan, Mercari an! Date can be found on the platform each month transaction with 5 stars sellers to help checks to the. Contact with them rate the transaction with 5 stars to eBay and other similar sites horrible rating this. After the buyer rates the seller or 3 days of purchase to make your next experience better of as. Will receive a 5 star rating right below your profile unless youre a is. And sold over 100 items on Mercari over the past two years they canceled refund... And my daughter brought it inside the home like eBay and other similar sites is an established brand with 200! Open ticket cast, Scan this QR code to download the app.! 72 hours may not be posted and votes can not change the star rating we. Lure you into signing up for certain offers over $ 100,000,000 in transactions place. Out of town when a package is marked as delivered and you not... Your favorite communities and start taking part in conversations up in the app instead no tags noting, will!